Frequently asked
questions.

Three flower types today: Rose, Peony and Tulip. Each is available as a single stem or mixed into a custom bouquet.

Every stem — rose, peony or tulip — is AED 10, regardless of type.

Head to the Bouquets page, choose a stem count, choose one to three flower types, and adjust the mix with the sliders. The price updates as you go.

10, 25, 50, 100, 250, 500 or 1000 stems.

Yes — up to three flower types in one bouquet, in any proportion you choose.

Yes. 1000 stems is the largest size in the bouquet builder, priced at AED 10,000. Large orders, including 1,000-flower arrangements, require at least 3 days advance notice.

Bouquet + Teddy + Chocolate, Bouquet + Perfume, Bouquet + Teddy + Chocolate + Perfume, or a fully Custom Gift Box.

AED 60.

AED 30.

AED 200.

Yes — the Custom Gift Box starts at AED 25 and you can add teddy, chocolate and/or perfume to it.

Add items to your bag from any product, bouquet or gift page, then go to Checkout to enter your delivery details.

While your bag is open you can change quantities or remove items freely. Once an order is placed, cancellation or modification requests must be made at least 6 hours before the order is dispatched — orders can't be cancelled once dispatched or out for delivery, since flowers are perishable. Contact us as early as possible to request changes.

UAE Flower Shop delivers across all seven emirates, subject to restrictions for remote areas, islands, free zones, hotels, hospitals, airports and similar locations. At checkout, choose your emirate and a delivery date — Today, Tomorrow, or a date from the calendar. Delivery is AED 35 to Dubai, Sharjah and Ajman, and AED 50 to Abu Dhabi, Umm Al Quwain, Ras Al Khaimah and Fujairah. Choosing "Today" doubles the fee, with same-day order cut-offs of 8:00 PM for Dubai/Sharjah/Ajman and 1:00 PM for the other four emirates. Delivery is available on weekends and public holidays. See the Delivery page for full details.

Due to the perishable and time-sensitive nature of fresh flowers, we don't offer refunds or returns when delivery can't be completed because the recipient is unavailable, incorrect recipient contact information or address was provided, building/security access is denied, the recipient refuses delivery, the driver can't reach the recipient, or redelivery is needed for these reasons. This is why we ask for the recipient's name, phone number and WhatsApp number at checkout, alongside the delivery address.

Yes — at checkout you can write a free gift message that's delivered with your bouquet, and optionally add a QR link to be printed on the card too.